Shipping policy

Our order processing time is usually 5-7 days. Certain items might need to be manufactured after the order is placed, so it'll take 7 to 21 business days for your order to be processed. If our employees are on holiday, the order processing time is 7 to 21 business days.

Our shipping time varies from customer to customer. Due to the COVID-19 pandemic, the shipping time depends on the region our customers who place an order are located. Customers will receive their package as early as 1 week or as late as 3 weeks after shipment. 

If your order requires additional shipping fees such as customs and duties, an email will be sent to you and Al Grandé Boutique will walk you through all the following steps to clear the fees.